Privacy Policy

Introduction

At Vexlanix, we understand that your personal information is valuable and deserves protection. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our finance tools and services. We're committed to being transparent about our practices and giving you control over your information.

This policy applies to all interactions with Vexlanix, including our website at Sorthivion.com, our financial tools, and any related services we provide. By using our platform, you're agreeing to the practices described in this document.

Information We Collect

We collect different types of information to provide you with the best possible experience and to ensure our financial tools work effectively for your needs.

Personal Information

Usage Information

We automatically collect information about how you interact with our platform. This includes which features you use most often, how long you spend on different sections, and which tools provide the most value for your financial planning needs. This data helps us improve our services and create better experiences.

Technical Information

Your device and browser provide us with technical information that helps ensure our platform works smoothly. We collect details about your browser type, operating system, IP address, and similar technical specifications. This information is essential for maintaining security and compatibility across different devices.

How We Use Your Information

Your information serves several important purposes that directly benefit your experience with Vexlanix. We use your data thoughtfully and only in ways that add value to your financial planning journey.

We don't use your personal information for purposes beyond what's necessary to provide our services effectively. If we ever want to use your data in new ways, we'll ask for your permission first.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, there are specific circumstances where we may share your data with trusted partners or when required by law.

Service Providers

We work with carefully selected service providers who help us deliver our financial tools. These partners might handle payment processing, data storage, or technical support services. All service providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

Sometimes we're legally required to share information with government authorities or in response to valid legal processes. This might include situations involving fraud prevention, compliance with financial regulations, or responding to court orders. We'll always review such requests carefully and share only what's legally required.

Business Transfers

In the unlikely event that Vexlanix is acquired or merged with another company, your information would be transferred as part of that transaction. We'd notify you in advance and ensure your data continues to be protected under the same standards.

Your Privacy Rights

You have significant control over your personal information. We believe in empowering you to manage your data according to your preferences and needs.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

We use industry-standard encryption to protect your data both when it's being transmitted and when it's stored on our servers. Our technical team regularly updates our security measures to address new threats and vulnerabilities.

Physical Security

Our data centers are secured with multiple layers of physical protection, including restricted access, surveillance systems, and environmental controls. Only authorized personnel can access areas where your data is stored.

Access Controls

We limit access to your personal information to employees and contractors who need it to provide our services. All team members receive regular training on privacy and security best practices, and we monitor access to sensitive data.

Regular Security Audits

We conduct regular security assessments and work with independent security experts to identify and address potential vulnerabilities. Our systems are continuously monitored for unusual activity or potential security threats.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account Information

While your account is active, we maintain your profile and preference information to ensure our services work effectively. When you close your account, we'll delete or anonymize your personal information within 90 days, unless we're required to keep certain records for legal or regulatory purposes.

Financial Records

Some financial information may need to be retained longer to comply with accounting standards and regulatory requirements. We'll keep this information secure and use it only for compliance purposes during the retention period.

Communication Records

We typically keep records of our communications with you for up to three years to help resolve any questions or disputes that might arise. This includes support conversations, emails, and other correspondence.

International Data Transfers

As an Australian-based company, we primarily store and process your data within Australia. However, some of our service providers may process data in other countries with strong data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with relevant data protection frameworks. We only work with service providers who demonstrate strong privacy and security practices.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The "Last Updated" date at the top of this document shows when the most recent changes were made.